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AI agents for 
KYC/AML operations
Leading fintechs and banks use Diligent AI agents to automate their risk and compliance workflows
Trusted and used daily by leading banks and fintechs
Why we exist
KYC/AML teams are drowning in manual tasks — AI agents can supercharge humans, clear the backlog and keep them above water
How it works
Configure an agent
Pick your workflow
Identify the most manual KYC/AML workflows you want to accelerate. From risk reviews, to alert remediation or document processing
Connect your systems
Plug the AI agent into your stack. Connect it via API, our Portal or through our native integrations with screening  tools.
Provide your policies
Teach the agent how you work. Upload your risk policies and procedures so the Agent runs checks in a customized and auditable way
Run with oversight
Keep humans in the loop. Deploy the agent in production with analyst review until you’re comfortable scaling automation.
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Use cases
Value
We bring your risk and compliance ops to a new era
Slash cost to comply
Empower your team to 10x the volume with the same resources, reducing cost per customer
Enhance risk detection
Replace unpredictable manual checks with deep, structured and auditable AI research
Improve customer experience
Clear good customers quickly, reduce friction, and let them start using your product sooner.
Hear it from our customers
Diligent AI significantly reduced our onboarding workflows and eliminated repetitive tasks for our team – supporting the quality of our processes by making them consistent and auditable. In particular we appreciated the Diligent’s team reactivity and valued their tool’s flexibility
Maureen Gorman
•
Head of global operations
Diligent AI agents radically improved both the efficiency and effectiveness of our merchant due diligence reviews - we significantly reduced onboarding time and risk exposure. 65% reduction in manually reviewed risk queues and over 6000 hours saved from manual checks
Gabriele Alessi
•
Director of operations
Diligent AI agents helped us slash our risk review times significantly, but more importantly, helped us build a stronger and more systematic approach to risk detection. Our very close collaboration also enables us to leverage them as an extension of our team
Karan Khanna
•
Fraud strategy manager
Trust
Built for Enterprise Secure by Design
No training on your data
Modern & secure data practices
Cyber insured
Audited & tested - SOC2+ISO certified
SOC2 TYPEÂ 2
ISO 27001
GDPR
Latest News
Resources
News
Diligent AI Featured in Times Square: A Milestone for AML Automation
We lit up Times Square! Celebrating a milestone worth sharing.
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Customers
How Scalapay reduced merchant KYC/AML ops time by 65% with AI agents
Scalapay, one of Europe's fastest-growing payment companies, partnered with Diligent to automate merchant due diligence with AI agents. Within the first year, they achieved a 65% reduction in manual reviews and saved over 6,000 operational hours annually.
News
Diligent AI Achieves SOC 2 Type II Compliance
Diligent AI has achieved SOC 2 Type II compliance, validating the security and operational discipline behind our platform used by fintechs and banks worldwide.
FAQ
We build AI solutions that enhance your risk and AML compliance teams' capabilities by automating and strengthening customer due diligence controls. Our services are utilized by fintechs and banks to streamline workflows such as conducting risk investigations on legal entities, reviewing customer documents (for example, registry extracts and proofs of address), and remediating false positive alerts from AML systems.
No, you wouldn't. Diligent integrates seamlessly with your current systems and vendors. You can use our simple UI or integrate our API into your internal tooling. You'll be up and running in a few days, if not hours!
Absolutely. Historical AI use cases in the AML world often involved identifying patterns in data and generating hard-to-explain rules in a black box. We are very different. We use a new type of AI and we apply it on different use cases.
By using Large Language Models we are able to automate the tedious and time consuming L1 tasks by following your specific workflows and policies and leaving a comprehensive audit trail.
